The college is having its own Grievance Redressal system in an informal manner i.e. through direct supervision of the Principal for solving grievance of students, faculty and staff members.
PREAMBLE
Anand Pharmacy College is committed to fostering a respectful, inclusive, and supportive environment for all its stakeholders. A structured grievance redressal mechanism is essential to ensure that concerns, complaints, or dissatisfaction raised by students, faculty, staff, parents, or other stakeholders are addressed effectively and promptly.
Sr. No. | Designation | Name of person |
1 | Chairperson (Principal) | Dr.Tejal R. Gandhi |
2 | Members -04 (Senior Faculty) | Dr. Kalpana G. PatelDr. Vaishali T. ThakkarDr. Rajesh ParmarDr. Hardik Rana |
3 | Member Secretary | Ms. Jagruti Vasava |
4 | Special Invitee (A representative from among students to be nominated on academic merit/excellence in sports/performance in co-curricular activities). | Ms. Khushi Tailor(7 th Semester Student) |
FUNCTIONS OF THE COMMITTEE
To develop a responsive and accountable attitude among all the stakeholder in order to maintain a harmonious educational atmosphere in the institute.
To establish mechanisms for submission of online/offline student’s grievances
To inform all stakeholders regarding grievance redressal mechanism of the Institute
To address the grievances faced by physically disabled students if any.
To collect the grievances/complaints received from the students through various mechanisms, timely redressal of the grievances (if required in consultation with Chairperson/Vice Principal) and inform the grieved person about action taken, thus completing the loop.
Scroll Action taken report on TV for dissemination to all the stakeholders
Implementation of guidelines of statutory/regulatory bodies for grievance redressal
Organization wide awareness and undertakings on policies with zero tolerance
FUNCTIONS OF OMBUDSPERSON:
The Ombudsperson shall hear appeals from an aggrieved student, only after the student has availed all other remedies provided under these regulations.
While issues of malpractices in the conduct of examination or in the process of evaluation may be referred to the Ombudsperson, no appeal or application for revaluation or re-totalling of answer sheets from an examination, shall be entertained by the Ombudsperson unless specific irregularity materially affecting the outcome or specific instance of discrimination is indicated.
The Ombudsperson may avail assistance of any person, as amicus curiae, for hearing complaints of alleged discrimination.
The Ombudsperson shall make all efforts to resolve the grievances within a period of 30 days of receiving the appeal from the aggrieved student(s).
OMBUDSPERSON:
Dr. Amit Parmar, Retired Ex Principal, Anand Law College, Anand
Tenure: 15.04.2025-30.03.2028
Contact number: +91-99904296700,
Email-ID: amit15061998@gmail.com
GRIEVANCE REDERASSAL MECHANISM
